Welcome to the Lakeview Ford Body Shop in Battle Creek, MI, where exceptional craftsmanship meets dedicated customer service. When you bring your vehicle to our body shop, you gain access to an experienced service team that includes certified Master technicians and expert advisors capable of handling everything from complex structural repairs to warranty work and EV service.
We are committed to providing a seamless car-ownership experience for every driver, backed by our dedication to quality, convenience, and community trust. Learn about our local body shop and don't hesitate to bring your vehicle to our Ford dealership near Kalamazoo when you're in need of collision repairs.
Learn More:
Frequently Asked Questions
01Will the new paint match my vehicle's existing color?
Matching factory finishes is a craft we take immense pride in at the Lakeview Ford collision center. Modern vehicles feature multiple layers of highly specialized paints, which is why we have made a major investment in the finest paint system available. By constantly upgrading our technology and equipment, our skilled technicians ensure that your new paint perfectly matches your vehicle’s original factory finish.
02How do you handle structural or frame damage on a repaired vehicle?
A vehicle is not automatically considered a total loss simply because it has frame damage; a total loss only occurs when total repair costs exceed the insurance company’s determined value of your vehicle. Because most modern vehicles utilize unibody construction where the frame and body are integrated, our technicians use a state-of-the-art laser measuring system to accurately restore your vehicle to its precise factory specifications. If a specific section of the frame is bent beyond safe repair, our team can cleanly replace that section to restore full structural integrity.
03Do you guarantee the collision repairs performed at your shop?
Yes, we stand behind the quality of our craftsmanship by guaranteeing all of our body shop repairs in writing. In addition to our repair guarantees, our customers benefit from our full-service dealership capabilities, including expert master technicians who handle all warranty work and recall needs. For added peace of mind, eligible used vehicles purchased at our dealership also come backed by our exclusive Lakeview Shield 3-month/3,000-mile powertrain warranty.1
04What should I know about paying my deductible and payment options?
Your deductible amount is determined by your specific insurance policy based on the details of your claim and the police accident report. If an insurance deductible applies to your collision repair, it is your responsibility to pay that amount directly to Lakeview Ford when you pick up your vehicle. For your convenience, we accept multiple payment options for your portion of the repairs, including Visa, MasterCard, cash, and personal checks. You can also get collision repair estimates from us to help you budget accordingly.
05Can I arrange a rental car or transportation while my vehicle is being repaired?
If you require a rental car during the repair process, our team is happy to help you make the necessary arrangements, though you will want to verify your policy limits with your insurance provider to confirm rental coverage. To make your drop-off as convenient as possible, Lakeview Ford also offers a free local shuttle and concierge service to give you a ride home after dropping off your vehicle.
For routine maintenance needs outside of body repairs, we even offer convenient options like Ford Pickup & Deliveryâ„¢ and Ford Mobile Service to keep your schedule running smoothly.
06Can I get routine maintenance completed while my vehicle is in the body shop?
Because Lakeview Ford is a full-service facility, you can easily combine your collision repairs with routine maintenance or additional service work. Whether you need oil changes, tire rotations, or specialized certified EV maintenance, simply inform your service advisor when you drop off your vehicle so we can coordinate all necessary work into one convenient visit.
You can also take advantage of our participation in the FordPass Rewardsâ„¢ program during your visit to earn points and enjoy exclusive savings.
07How should I care for my vehicle's new paint finish after picking it up?
To protect your fresh finish during its curing process, we recommend hand washing your vehicle in the shade using cool water, a mild car wash solution, and a clean, soft sponge for the first 30 days. Avoid commercial car washes, dry wiping, or parking under trees and utility lines where bird droppings or tree sap can damage the delicate surface. Finally, do not apply wax or polish to the newly painted panels for the first 90 days, as this allows the paint solvents to fully escape without causing future peeling or fading.
1 See dealer for details